Terms of Use

1. Acceptance of Terms

Welcome to Xtra Clean of Ventura (“we,” “us,” or “our”). By accessing or using the xtraclean.net website (the “Site”) and our cleaning services, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

2. Description of Services

Xtra Clean of Ventura provides professional cleaning services for residential and commercial properties. The specific services, pricing, and availability are described on our Site and may be modified at our discretion. All service bookings are subject to availability and confirmation.

3. Use of the Website

You agree to use our Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site
• Attempt to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site
• Use any automated system to access the Site in a manner that sends more request messages to our servers than a human can reasonably produce in the same period
• Transmit any viruses, worms, defects, Trojan horses, or any items of a destructive nature

4. Booking and Payment Terms

Booking: All service bookings must be made through our Site, phone, or email. We reserve the right to refuse service to anyone for any reason at any time.

Payment: Payment terms will be specified at the time of booking. We accept various payment methods as indicated on our Site. Full payment is required unless otherwise agreed upon in writing.

Cancellation: Cancellation policies will be provided at the time of booking. Cancellations made within the specified notice period may be subject to cancellation fees.

5. Service Guarantee and Limitations

We strive to provide high-quality cleaning services. However, we cannot guarantee specific results for all cleaning tasks due to variations in surface materials, stain types, and property conditions. Any specific concerns should be communicated to us prior to service.

We are not responsible for damage to items that are not properly secured or that are inherently fragile unless we were specifically notified in advance and agreed to handle such items.

6. Liability and Indemnification

Limitation of Liability: To the fullest extent permitted by law, Xtra Clean of Ventura shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services or Site.

Indemnification: You agree to indemnify and hold harmless Xtra Clean of Ventura, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms.

7. Privacy and Cookies

Your use of our Site is also governed by our Privacy Policy. We use Complianz for cookie consent management and compliance with privacy regulations including GDPR and CCPA. By using our Site, you consent to our use of cookies in accordance with our cookie policy as managed through Complianz.

For detailed information about how we collect, use, and protect your personal information, please review our Privacy Policy.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Xtra Clean of Ventura or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our express written permission.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Xtra Clean of Ventura. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the “Last Updated” date. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and Xtra Clean of Ventura regarding your use of the Site and services.