Question 1

How much does carpet cleaning cost in Ventura County?

Accepted Answer

Our carpet cleaning minimum is $250. We offer free, no-obligation quotes. Call us at 805-981-1192 for accurate pricing.

Question 2

What areas do you service in Ventura County?

Accepted Answer

We proudly serve all of Ventura County including Ventura, Oxnard, Camarillo, Thousand Oaks, Simi Valley, Moorpark, Newbury Park, Westlake Village, Agoura Hills, Oak Park, Port Hueneme, Ojai, Santa Paula, and Fillmore. We also service Santa Barbara and some Los Angeles County cities.

Question 3

Are your cleaning products safe for children and pets?

Accepted Answer

Yes. We exclusively use 100% eco-friendly, biodegradable products that are completely safe for children and pets. Most of our cleaning solutions are botanical-based with no harsh chemicals.

Question 4

How long does it take for carpets to dry after cleaning?

Accepted Answer

With our professional hot water extraction method, carpets typically dry within 4-6 hours under normal conditions. We use powerful extraction equipment to remove as much moisture as possible.

Question 5

Do you offer same-day service?

Accepted Answer

Yes! We offer same-day service when our schedule allows. Call us at 805-981-1192 as early as possible in the day for the best chance of same-day availability.

Question 6

How often should I have my carpets professionally cleaned?

Accepted Answer

We recommend professional carpet cleaning every 6-12 months for most homes. High-traffic areas, homes with pets, or families with allergies may benefit from cleaning every 3-6 months.

Question 7

Can you remove pet stains and odors?

Accepted Answer

Yes! We specialize in pet stain and odor removal using enzyme-based treatments that break down organic matter and neutralize odors at the source. With 21+ years of experience, we consistently exceed our clients expectations.

Question 8

Do you clean tile and grout?

Accepted Answer

Yes. We use professional-grade high-pressure cleaning systems to deep-clean tile and grout, removing embedded dirt, mold, and mildew. We also offer color sealing to restore and protect grout.

Question 9

What types of upholstery can you clean?

Accepted Answer

We clean all types of upholstery including sofas, loveseats, chairs, ottomans, and dining chairs in fabrics including microfiber, cotton, linen, velvet, and synthetic blends.

Question 10

Do you clean Oriental and Persian rugs?

Accepted Answer

Absolutely. We specialize in cleaning fine Oriental and Persian rugs using gentle methods that preserve colors, protect fibers, and maintain the rug value.

Question 11

Do you offer emergency water extraction?

Accepted Answer

Yes. We provide 24/7 emergency water extraction services for flooding and water damage throughout Ventura County. Call us immediately at 805-981-1192 and we will dispatch a technician as quickly as possible.

Question 12

How long has Xtra Clean been in business?

Accepted Answer

Xtra Clean was founded in 2003 and has been serving Ventura County for over 20 years. We are a family-owned and operated business committed to quality work and customer satisfaction.

Question 13

Do you offer discounts for military, seniors, or first responders?

Accepted Answer

Yes! We offer special discounts for military personnel, veterans, first responders, teachers, healthcare workers, seniors, single parents, widows, and foster care families. Mention your status when booking.

Question 14

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, Discover, cash, and check. The price quoted is always the price you pay with no hidden fees.

Question 15

Do you offer commercial cleaning services?

Accepted Answer

Yes. We provide commercial cleaning for offices, retail spaces, restaurants, and other properties throughout Ventura County, including carpet cleaning, tile and grout cleaning, and floor stripping and waxing. Call 805-981-1192 for a free commercial estimate.

Question 16

Are you licensed and insured?

Accepted Answer

Yes, Xtra Clean is fully licensed and insured, giving you complete peace of mind when inviting us into your home or business.

Question 17

What is your satisfaction guarantee?

Accepted Answer

If you are not completely satisfied, let us know within 24-48 hours and we will return to re-clean any areas of concern at no additional charge.

Question 18

Do you clean hardwood floors?

Accepted Answer

Yes. We clean and restore hardwood floors using methods specifically designed for wood surfaces. Our process removes built-up dirt, grime, and residue without damaging the finish. We also offer hardwood floor polishing and protective coating services. Call 805-981-1192 for a free estimate.

Question 19

Do you clean countertops?

Accepted Answer

Yes. We clean and restore a variety of countertop surfaces including granite, marble, quartz, travertine, and tile. We use professional-grade products appropriate for each surface type to safely remove stains, buildup, and bacteria while protecting the finish. Call 805-981-1192 to discuss your specific countertop needs.

Question 20

Do you clean outdoor flooring?

Accepted Answer

Yes. We clean outdoor flooring including patios, pool decks, walkways, and entryways. Outdoor surfaces accumulate dirt, algae, mold, and weathering that regular cleaning cannot fully address. We use professional equipment to restore your outdoor floors to like-new condition.

Question 21

Do you clean pavers?

Accepted Answer

Yes! Paver cleaning is one of our specialties. We deep clean brick, concrete, and stone pavers using high-pressure equipment to remove dirt, moss, algae, and staining. We also offer paver sealing to protect against future staining and weathering, keeping your driveway, patio, or walkway looking its best year-round.

Question 22

Do you clean LVP (Luxury Vinyl Plank) or LVT (Luxury Vinyl Tile) floors?

Accepted Answer

Yes. We clean LVP and LVT flooring using methods specifically safe for vinyl surfaces. We remove built-up dirt, grime, and residue without damaging the protective wear layer. Regular professional cleaning extends the life of your luxury vinyl floors and keeps them looking like new. Call 805-981-1192 for a free estimate.

Question 23

Do you clean VCT (Vinyl Composition Tile) floors?

Accepted Answer

Yes. VCT floors require specialized care including deep cleaning, stripping old wax buildup, and applying fresh floor finish to restore their appearance and protect the surface. We serve commercial and residential VCT floors throughout Ventura County.

Question 24

Do you clean concrete floors?

Accepted Answer

Yes. We clean interior and exterior concrete floors including garage floors, patios, driveways, and warehouse floors. We remove stains, dirt, oil, and buildup using professional-grade equipment. We also offer concrete sealing to protect your floors and make future maintenance easier.

Question 25

Do you clean quarry tile?

Accepted Answer

Yes. Quarry tile is extremely durable but requires deep cleaning to remove the dirt and grease that builds up in its porous surface. We use high-pressure cleaning and specialized solutions to restore quarry tile floors in kitchens, entryways, and outdoor areas.

Question 26

Do you clean Saltillo tile?

Accepted Answer

Yes. Saltillo tile requires special care due to its porous, handmade nature. We use pH-neutral cleaning solutions and gentle methods to deep clean Saltillo tile without damaging its surface. We also offer Saltillo sealing and resealing services to protect against staining and moisture damage.

Question 27

Do you clean linoleum floors?

Accepted Answer

Yes. We clean linoleum floors safely using methods appropriate for this resilient flooring material. Our process removes built-up dirt, scuffs, and residue while preserving the floor finish. We also offer stripping and recoating services to restore older linoleum floors to like-new condition.

Question 28

Do you offer commercial carpet cleaning services?

Accepted Answer

Yes. We provide professional commercial carpet cleaning for offices, retail stores, hotels, medical offices, and other commercial properties throughout Ventura County. We offer flexible scheduling including evenings and weekends to minimize disruption to your business. Call 805-981-1192 for a free commercial estimate.

Question 29

Do you clean commercial tile and hard surface floors?

Accepted Answer

Yes. We clean and restore commercial hard surface floors including tile, grout, VCT, concrete, LVP, LVT, and linoleum in offices, retail spaces, warehouses, and other commercial properties throughout Ventura County. We use professional-grade equipment designed for high-traffic commercial environments.

Question 30

Do you offer commercial upholstery cleaning?

Accepted Answer

Yes. We clean commercial upholstery including office chairs, lobby furniture, waiting room seating, restaurant booths, and hotel furniture. Regular professional cleaning extends the life of your commercial furniture and maintains a professional appearance for your clients and employees.

Question 31

Do you offer after-hours or weekend commercial cleaning?

Accepted Answer

Yes. We understand that commercial cleaning often needs to happen outside of business hours. We offer flexible scheduling including evenings, weekends, and early mornings to work around your business operations. Call 805-981-1192 to discuss scheduling options.

Question 32

Do you offer recurring commercial cleaning contracts?

Accepted Answer

Yes. We offer scheduled recurring cleaning programs for commercial clients who need regular maintenance cleaning. Whether you need weekly, monthly, or quarterly service, we can create a customized maintenance plan that keeps your facility looking its best year-round.

Question 33

Are you insured for commercial cleaning work?

Accepted Answer

Yes. Xtra Clean is fully licensed and insured for both residential and commercial cleaning work throughout Ventura County. Our insurance coverage gives property managers, business owners, and facility managers complete peace of mind.

Question 34

Do you serve property managers and HOAs?

Accepted Answer

Yes. We work with property managers, HOAs, and building owners throughout Ventura County providing carpet cleaning, hard floor cleaning, and upholstery cleaning for common areas, hallways, clubhouses, and individual units. We offer priority scheduling and volume pricing for property management accounts.

Question 35

Do you clean commercial kitchens and restaurant floors?

Accepted Answer

Yes. Restaurant and commercial kitchen floors require specialized deep cleaning to remove grease, oil, and food buildup. We use professional degreasers and high-pressure equipment to clean tile, grout, and hard surface floors in commercial kitchens safely and effectively.

Question 36

Do you clean and restore natural stone floors?

Accepted Answer

Yes. Xtra Clean specializes in natural stone floor cleaning, restoration, and sealing throughout Ventura County. We clean marble, travertine, limestone, granite, slate, sandstone, terrazzo, and Saltillo tile using pH-neutral, stone-safe botanical cleaning solutions that are safe for children and pets.

Question 37

Do you seal natural stone floors?

Accepted Answer

Yes. After cleaning, we apply premium penetrating sealers that create an invisible protective barrier against staining, etching, and moisture penetration. Sealing is one of the most important steps in protecting your natural stone floor investment.

Question 38

What types of natural stone do you clean?

Accepted Answer

We clean all types of natural stone including marble, travertine, limestone, granite, slate, sandstone, terrazzo, and Saltillo tile. Each stone type requires a different cleaning approach and we are trained and experienced with all of them.

Question 39

How often should natural stone floors be sealed?

Accepted Answer

Most natural stone floors should be resealed every 1-3 years depending on the stone type, finish, and amount of foot traffic. Travertine and limestone typically need more frequent sealing due to their high porosity. We assess your stone during the cleaning visit and recommend the appropriate sealing schedule.

Question 40

Can you restore scratched or etched marble floors?

Accepted Answer

Yes. Scratched, etched, or dull marble floors can be restored through a professional honing and polishing process using diamond abrasive pads. We remove surface damage and restore the natural shine and brilliance of your marble floors from matte honed to high gloss mirror finish.

Question 41

What is grout color sealing?

Accepted Answer

Grout color sealing is a process that permanently colors and seals your grout lines in one step. Unlike regular grout sealer which is clear and temporary, our patented color seal system applies an epoxy-based colored sealer that bonds to the grout surface giving it a fresh uniform color while creating a non-porous barrier that repels stains, resists mold, and makes maintenance effortless.

Question 42

How long does grout color sealing last?

Accepted Answer

Our patented grout color seal system is designed to be permanent when properly maintained. Unlike traditional grout sealers that wear off every 6-12 months, our epoxy-based color sealer bonds to the grout and does not wash away with regular cleaning. With proper care your color sealed grout can last many years.

Question 43

How many color options do you offer for grout sealing?

Accepted Answer

We offer over 50 color options ranging from bright white, bone, antique white, and various shades of gray, beige, brown, mocha, espresso, and black. Whether you want to restore your grout to its original color or completely transform the look of your floors, we have a color to match your vision.

Question 44

Can grout color sealing be applied to shower walls?

Accepted Answer

Yes. Grout color sealing is one of the best solutions for shower walls and surrounds. The sealed surface resists soap scum, hard water deposits, and mildew buildup making shower maintenance dramatically easier and keeping your bathroom looking fresh and clean.

Question 45

Do you clean and seal pavers?

Accepted Answer

Yes. Xtra Clean provides professional paver cleaning and sealing throughout Ventura County. We use state-of-the-art pressure washing equipment to deep clean brick, concrete, and natural stone pavers, then apply nano-technology sealers that repel stains, prevent weed growth, and protect against weathering and UV fading.

Question 46

What types of pavers do you clean?

Accepted Answer

We clean all types of pavers including brick, concrete, natural stone, travertine, flagstone, and patio tile. We also clean pool decks, driveways, walkways, and outdoor entertainment areas throughout Ventura County.

Question 47

How often should pavers be sealed?

Accepted Answer

We recommend resealing pavers every 2-3 years depending on exposure to weather, traffic, and UV rays. Our nano-technology sealers provide longer-lasting protection than standard sealers. We assess your pavers during the cleaning visit and recommend the appropriate sealing schedule.

Question 48

Do you offer free pickup and delivery for area rugs?

Accepted Answer

Yes. Xtra Clean offers free area rug pickup and delivery for Ventura County customers who prefer facility-based cleaning. Our technician will pick up your rug, bring it to our professional cleaning facility for a thorough deep clean, and return it to your door fresh and ready to display.

Question 49

How long does area rug cleaning take?

Accepted Answer

Most area rugs are cleaned and returned within 3-5 business days when using our pickup and delivery service. In-home rug cleaning is typically completed in 2-4 hours depending on the size and condition of the rug. Drying time varies by fiber type and cleaning method used.

Question 50

Can you clean silk rugs?

Accepted Answer

Yes. Silk and silk-blend rugs require extremely gentle hand-cleaning methods to preserve the sheen and structural integrity of the fibers. Our technicians are trained to clean silk rugs safely using low-moisture methods and pH-balanced solutions appropriate for this delicate material.

Question 51

Do you speak Spanish?

Accepted Answer

Yes. Xtra Clean is a bilingual company. We serve Spanish-speaking customers throughout Ventura County and are happy to communicate in Spanish for estimates, scheduling, and all cleaning services.

Question 52

Do you offer free estimates?

Accepted Answer

Yes. We offer free, no-obligation estimates for all of our cleaning services throughout Ventura County. Call or text us at 805-981-1192 and we will provide an accurate quote based on your specific needs.

Question 53

Are you a franchise or family-owned business?

Accepted Answer

We are a 100% family-owned and operated business - not a franchise. Xtra Clean was founded in 2003 and has been serving Ventura County for over 20 years. Every job is personal to us and your satisfaction is our only measure of success.

Question 54

Do you serve Santa Barbara?

Accepted Answer

Yes. Xtra Clean serves Santa Barbara, Goleta, Carpinteria, and surrounding Santa Barbara County communities in addition to all of Ventura County. Call us at 805-981-1192 to confirm service availability in your specific area.

Question 55

Do you serve Los Angeles County cities?

Accepted Answer

Yes. We serve select Los Angeles County cities including Calabasas, Hidden Hills, Woodland Hills, and Oak Park. Call us at 805-981-1192 to confirm availability in your specific city.

Question 56

Do you clean and reseal Saltillo tile?

Accepted Answer

Yes. Saltillo tile is one of our specialties. We deep clean Saltillo tile using pH-neutral solutions appropriate for its porous, handmade surface, then strip old worn sealer and apply fresh sealer to restore the natural warm tones and protect the tile from future staining and moisture damage.

Question 57

Can you strip old sealer from Saltillo tile?

Accepted Answer

Yes. Over time Saltillo tile sealer builds up and yellows, making floors look dull and dirty. We use professional stripping solutions to remove all old sealer layers down to the bare tile, then deep clean and apply fresh sealer to restore your Saltillo floors to their original beauty.

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